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 PERIOD Grievances Demands
Received Disposed % Disposal Received Disposed % Disposal
Before 25/12/2012 30910 28446 92 16666 13868 83
Between 25/12/2012 and 26/12/2017 30667 29262 95 12447 10586 85
27/12/2017 Onwords 1376 855 62 641 326 50
TODAY 27 17 62 10 16 160
 
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Citizen Charter                    Designated Public Grievance Redressal Officers
 
HP Public Services Guarantee Act 2011                   HP Public Services Guarantee Rules 2011
 
Lok Mitra Kendras (LMKs)                    Services covered under PSG 2011    Part 2
 
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For queries kindly contact : Department of Redressal of Public Grievances, HP Secretariat, Shimla (H.P.) | Phone : 0177-2880490 | email : janshikayatnivaran@nic.in